Your personal data will be used to process your order, support your experience throughout ONE30M and for other purposes described in our privacy policy.
TERMS & CONDITIONS
The terms and conditions set forth therein (together with the information and policies contained in the “Product” pages of the website and in any other documents referred to in these terms and conditions) (“Terms and conditions”) define the terms applicable to your use of our website https://www.one30m.com, any subdomain thereof and any other website operated by us or on our behalf, any mobile application or desktop application developed by us or on our behalf (collectively the “Websites” and the “Website” by reference to any of them) and other services we provide (the “Services”).
We encourage you to read these Terms and Conditions carefully, making sure you fully understand them before using the Services. Please note that by using the Services, you agree to be bound by these Terms and Conditions. If you do not accept, you will not be able to use the Services and you must immediately stop using the Website. If you continue to use the Website or place an order, this will be understood as acceptance of these Terms and Conditions.
1) Understanding the Terms and Conditions
When certain terms or phrases are used in these Terms and Conditions, they have a specific meaning (known as “defined terms”). These terms are easily identifiable, as they begin with a capital letter (even if they are not at the beginning of the sentence). In those cases in which a defined term is used, it expresses the meaning agreed in the section of the Terms and Conditions in which it was defined (these meanings are highlighted in the sentence that encloses the defined term, indicated in brackets and quotation marks).
When we use the words “we”, “us” or “our”, we are referring to MAISON OF GRIMM LLC, while when we speak of “you”, “you” or “your”, we mean you, or those who use the Services. We have included a series of headings to help you understand these Terms and Conditions and to locate information easily. These Terms and Conditions are also available in English. We do not store copies of any agreements entered into between us relating to our provision of the Services or established between you and Partners regarding the sale of products, so we recommend that you print or save a copy of these Terms and Conditions for future reference (please note, however,
2) Who we are
IMPORTANT: in the case of purchases from one of the brands or boutiques listed in section 20, some terms and conditions may be added or changed. See section 20 below.
We are MAISON OF GRIMM LLC and operate the Website. We are a company registered in the United States of America with our registered office at 100 Prince Street SoHo New York, NY 10111 United States. Our registration number is 61-192 7428. Our Services are provided to users through the Website.
Further details on the Services we provide are set out in section 3 below. When you purchase products through the Website, the purchase is made through third party retailers (“Partners”) named on the Website. It is important to note that the contract associated with the purchase of the products is entered into between you and the relevant Partner. Our company acts as an agent on behalf of the Partners, who are the principal obligators, and your purchase is not made through us. We are authorized by the appropriate Partners to enter into the contract on their behalf, but we are not a party to that contract and the products are not purchased directly from us. Further details on the products, the Partners and the existing agreement between you and the Partners in relation to the
3) Our services
The Services we offer enable you to search the Website and purchase products from a wide range of partner boutiques and brands around the world. As part of these Services, we also provide some secondary services, such as organizing the delivery of products and offering customer service, at no additional cost. The specific entity that purchases such payment processing services on MAISON OF GRIMM LLC will depend on your geographic location. Where you are located in the United States, MAISON OF GRIMM LLC will cover payment processing services. Purchase of the products exists between you and the relevant Partner. This means that the legal responsibility for the sale of the products rests with the Partner and not with us.
The minimum age for using the Services is 18 years.
4) Learn more about our liability to you with respect to the Services
If we fail to comply with these Terms and Conditions in providing the Services, we will be liable for any loss or damage suffered by you if they are the foreseeable result of your breach of these Terms and Conditions or our negligence, but we will not liable for unpredictable loss or damage. Loss or damage is foreseeable when it is a clear consequence of a breach by us or if it has been contemplated by us and you when you use the Services. We do not in any way exclude or limit our liability for:
• (a) death or personal injury resulting from our negligence;
• (b) fraud or fraudulent misrepresentation;
• (c) any other liability which cannot be limited by law.
5) The products
We will endeavor to provide as accurate a description as possible of the products offered on the Website. However, as the descriptions are based on information provided to us by Partners (who take full responsibility for them), we cannot guarantee that all details are always accurate, complete or error-free. To get more information about a product, please contact our Customer Service Representatives. The images of the products shown on the Website are for illustrative purposes only and although we try to provide accurate color reproduction, we cannot guarantee that the reproduction of the images on your computer reflects the actual color of the products.
We do not allow Partners to offer defective items or products of lower quality than equivalent quality levels offered on the Website. If an item ordered by you does not match the description provided, is defective or of inferior quality, you can return it to us and we will endeavor to contact the Partner on your behalf. When the item is received by the relevant Partner, a full refund of the defective product will be issued or, alternatively, a discount, replacement or repair of the item will be offered where possible, as agreed by us on a case-by-case basis.
For more details on return, please see section 10 below. As a consumer, you have certain legal rights in the event of products that are defective or do not match the description. Nothing in these Terms and Conditions will affect these legal rights. The products sold by the Partners are provided for domestic and private use only. You agree not to use the products for commercial purposes or for resale. You further agree not to export, re-export or otherwise transfer products to countries or territories that are subject to global embargoes or sanctions or to parties identified within the “US Treasury Department’s List of Specially Designated Nationals and Blocked Persons List” or “EU’s Consolidated Financial Sanctions List”. Neither we nor the Partners can be held responsible for any loss of profit, business loss, business interruption or loss of business opportunity. MAISON OF GRIMM warrants that the beauty products offered on our site do not contain components that may cause risks to health, property or the environment.
6) MAISON OF GRIMM partner
IMPORTANT: in the case of purchases from one of the brands or boutiques listed in section 20, some terms and conditions may be added or changed. See section 20 below.
As explained above, the contract for the purchase of the products is concluded between you and the relevant Partner. We act as agents and are authorized by the relevant Partner to enter into the contract on its behalf, but we are not a party to such contract and the purchase of the products is not made directly by us. We require all Website User Partners to implement and maintain reasonable corporate policies that comply with ours. However, we cannot be held responsible for the Partners’ business policies. If you are dissatisfied with the product or service received from a Partner, please contact us and we will endeavor to contact the appropriate Partner on your behalf to try to resolve the problem.
7) Orders, prices and payments
IMPORTANT: in the case of purchases from one of the brands or boutiques listed in section 20, some terms and conditions may be added or changed. See section 20 below.
The steps to take to place an order are explained in the orders and payments section of our “How to shop and order” page.
When you complete the checkout process and place your order by clicking the “Place Order” button on the checkout page, you confirm that you want to purchase the products from the appropriate Partner (and not directly from us). Your order is subject to these Terms and Conditions, incorporated into the contract entered into between you and the relevant Partner. All orders are subject to availability and confirmation of the cost of the order, established by the competent Partner. After entering into the contract for the products with the Partner, the Partner will have a legal obligation to supply you with goods that comply with the contract. Legal ownership of the purchased product will pass to you upon acceptance of payment.
To order products, you must be at least 18 years old and have a valid credit or debit card (see section (c) below for details on acceptable payment methods). When you place your order, you confirm the truthfulness and accuracy of all the data provided, that you are at least 18 years old, that you are an authorized user of the credit or debit card used to place the order and that you have sufficient funds in your account to cover the cost of the order.
The Website allows you to verify your order and correct any errors before completing your purchase. We urge you to check and verify your order at each step of the ordering process, as it is up to you to make sure that the information you provide is accurate (e.g. correct products, quantities, sizes, colors, etc.).
(a) Conclusion of the contract between you and the Partner (s). The identity of the Partner is shown on the order confirmation page at the time the order is placed.
After placing an order, you will receive an e-mail message confirming receipt of the order. This email constitutes only an attestation for information purposes and is not to be considered as acceptance of the order by the Partner. The contract concluded between you and the Partner regarding the products will only be entered into following our verification that the order has been accepted by the Partner. If the order is accepted, we will send you a confirmation email, which concludes the contract between you and the Partner. This confirmation email will include a description of the products purchased with the order and other information regarding your rights to withdraw from the contract between you and the Partner (for more information on the right to withdraw from the contract, see section 10 below).
(b) Pricing and Availability. While we endeavor to ensure that all details, descriptions and prices shown on the Website are accurate, as this information is provided to us by Partners, errors can sometimes occur. Should we detect an error in the price of the ordered products, we will notify you promptly and, acting on behalf of the Partner, we will offer you to reconfirm the order at the correct price or to cancel it. In which case it is impossible for us to contact you, the order will be considered canceled. In case of cancellation following the payment of the products, you will receive a full refund as soon as possible.
Delivery costs (for EU customers, include VAT charged by us) vary depending on the products ordered and the delivery location. For more information, please see the “Delivery Information” section on our “Orders and Shipping” page. The shipping costs applicable to the order placed will be clearly indicated at checkout, before the order is concluded (and are included in the “Total cost” shown on the order summary page). Depending on the delivery location, different tax rules and additional charges may be imposed. If the items come from a Partner located outside your territory, import charges may apply at the time of delivery of the products. During the checkout phase, you will be informed about the inclusion of customs duties or if it is necessary to pay them once the products are received. If they are not included, neither we nor the Partner have any control over these charges and we are not entitled to advise you on their amount. It will be your responsibility to pay any such import costs and taxes not included. Before placing your order, please contact your local customs office for more information and a “landed cost estimate”. Further information can also be found in the “Duties and taxes” section of our “Orders and shipments” page. you will be informed about the inclusion of customs duties or if it is necessary to pay them once the products are received. If they are not included, neither we nor the Partner have any control over these charges and we are not entitled to advise you on their amount. It will be your responsibility to pay any such import costs and taxes not included. Before placing your order, please contact your local customs office for more information and a “landed cost estimate”. Further information can also be found in the “Duties and taxes” section of our “Orders and shipments” page. you will be informed about the inclusion of customs duties or if it is necessary to pay them once the products are received. If they are not included, neither we nor the Partner have any control over these charges and we are not entitled to advise you on their amount. It will be your responsibility to pay any such import costs and taxes not included. Before placing your order, please contact your local customs office for more information and a “landed cost estimate”. Further information can also be found in the “Duties and taxes” section of our “Orders and shipments” page. neither we nor the Partner have any control over these charges and we are not entitled to advise you on their amount. It will be your responsibility to pay any such import costs and taxes not included. Before placing your order, please contact your local customs office for more information and a “landed cost estimate”. Further information can also be found in the “Duties and taxes” section of our “Orders and shipments” page. neither we nor the Partner have any control over these charges and we are not entitled to advise you on their amount. It will be your responsibility to pay any such import costs and taxes not included. Before placing your order, please contact your local customs office for more information and a “landed cost estimate”. Further information can also be found in the “Duties and taxes” section of our “Orders and shipments” page.
For U.S customers, MAISON OF GRIMM collects sales tax and use tax in all states. MAISON OF GRIMM does not collect sales tax and use tax for international purchases. If a state imposes sales tax and use tax, your purchase may be subject to sales tax and use tax, unless specifically exempt from sales tax and use tax. Many states require customers to file a Use tax declaration and pay taxes for all taxable purchases that have not yet been taxed. For more information, please contact your respective tax authorities.
Please note that when returning an item, import taxes and customs duties will be refunded if originally included in the purchase price. If they are not included, however, it is up to you to claim the duty directly from your local customs office.
(c) Payment For information on the payment methods available, please see the section “What payment methods do you accept?” of the “Frequently Asked Questions” page. After receiving the order, we perform a standard pre-authorization check on the payment card on behalf of the appropriate Partner and the products will not be shipped until the data provided has been verified. For information on the date that your account will be debited, please refer to the section “When is the card debited?” of the “Frequently Asked Questions” page.
After verifying the payment details and when the Partner accepts and approves the order for delivery, we will send you an e-mail message to inform you about this. In the unlikely event that we or the Partner encounter a problem while processing your order, we will contact you and may request additional information to try to rectify the matter.
We reserve the right not to send your order to the Partner and the Partner reserves the right not to accept your order if, for example, the ordered product is out of stock, withdrawn from the market or otherwise not available or if we are unable to obtain the order. authorization for the payment made or if you do not meet the eligibility criteria (eg: under 18 years of age).
8) Delivery
The estimated delivery date of the products will be indicated in the order confirmation email. If we do not communicate an approximate delivery date, we will deliver the order within 30 days from the date of shipment. It will be up to us (and not Partners) to provide the delivery services and, therefore, we will endeavor to ensure that your order is delivered by the expected delivery date (if indicated), although, in some circumstances, delivery may be subject to delays due to events beyond our reasonable control (more information can be found in section 18 below). In such cases, we will endeavor to arrange the delivery of the products as quickly as possible, but we cannot be held responsible for any losses resulting from such delays.
Delivery times may vary depending on the availability of products and the delivery location. Delivery times, including same day delivery, are an estimate only and are not guaranteed. The products will be delivered to you directly by the Partners, so the order can reach you in staggered packages and on different days.
If no one is present at the delivery address to sign for the order, our delivery partner will leave a postcard to contact them to arrange a new delivery.
We invite you to also read the information provided on our “Shipping & Returns” page, as it contains important information on the order placed and its delivery.
9) International Delivery
A list of the countries we deliver to can be found on the page entitled “Shipping & Returns”. Some products are subject to restrictions for shipping to specific international destinations, so we advise you to carefully read the information provided on that page before placing an order. If you are purchasing products destined for an international destination, your order may be subject to import duties and taxes that apply when the package reaches its destination. For more information on duties and taxes, see section 7 (b) (see above). You are required to comply with all applicable laws and regulations of the country for which the products are intended. We cannot be held responsible for any infringement of these laws.
10) Policy on returns and cancellations
For more information on returns and the free return service, you can consult our Returns and Refunds Policy. For more information on how to cancel an order under the CCR (“Consumer Agreement Regulations (Information, Cancellation and Additional Charges) 2013”), see the section below.
It should be emphasized that, in certain cases, the Partner may refuse the return of a product subject to the Partner’s returns and refunds policy.
Cancellation under the RACs
Depending on your place of residence, you are entitled to cancel an order under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (“CCR”) (“Consumer Contracts Regulations”) or the corresponding applicable consumer legislation. in EU Member States. This means that, during a certain withdrawal period, if you change your mind or decide, for any other reason, that you do not want to keep the products purchased, you can communicate your decision to withdraw from the order.
Once the products have been returned to the relevant Partner, a full refund will be issued if stated in the Partner’s terms and conditions, including the original delivery costs; however, it will be up to you to organize and cover the full cost of returning the order to the Partner. Please note that our free returns service (see Returns and Refunds Policy section) is not available for orders canceled under the CCR.
How to cancel an order in accordance with the CCR: With the exception of certain types of products, as indicated in the Return Policy, you can exercise your right of withdrawal from a contract at any time before the delivery of the order and up to 14 days thereafter, starting from the day following receipt of the products (“cooling-off period”).
To withdraw from a contract, you are required to communicate this clearly to us, preferably:
• By telephone at +39 35 1761 3058, providing name and surname, address and order reference number;
• By completing and returning the withdrawal form, sending it to the address indicated on the form itself.
In case of cancellation of the order (or part of it) during the cooling-off period, you are required to return the product (s) within 14 days from the date of notification of the cancellation, making sure that the returned item (items returned) you comply with the conditions set out in our Returns Policy.
If the contract entered into between us is terminated within the 14-day cooling-off period, we will process the refund due as soon as possible. In any case, the refund will be issued within 14 days from the date of receipt of the goods by the Partner or, if previously to that date, the day on which we will be proven that the product (s) have actually been returned to the appropriate location. Partner. In this case, the shipping costs for the return of the product (s) to the Partner will fall entirely on you.
For more information on our free returns service, please visit the “Returns and Refunds” page.
11) Our Website
The section below defines the rules applicable to your use of the Website (regardless of whether or not it is used for ordering products or simply for browsing). By using the Website, you accept these rules. Otherwise, you will not be allowed to use the Website and you will have to stop using it immediately.
(a) Access to the Website The Website is made available free of charge and it is up to you to fulfill all the provisions necessary to access it. It is also your responsibility to ensure that all those who access the Website using your Internet connection are aware of these Terms and Conditions and that they adhere to them.
Access to the Website is permitted on a temporary basis and does not include any commercial use of the Website or its contents. It is not permitted to reproduce, copy and / or exploit the Website for commercial purposes without our prior written consent.
We reserve the right to discontinue or modify the Website without notice and, from time to time, we may limit the accessibility of the Website in whole or in parts.
We cannot be held responsible if, for any reason, the Website is not available at a certain time or for a certain period. When you visit the Website and / or place an order, you communicate with us electronically and acknowledge that all agreements, notifications, disclosures and other communications we provide to you electronically (on our behalf or on behalf of Partners) meet the requirement of written form required by law.
(b) Your conduct You may not use the Website in any way that causes or may cause interruption, damage or limitation of the Website or its access.
You acknowledge that you are responsible for all electronic communications and content that you send to us from your computer and you are required to use the Website for lawful purposes only.
It is not permitted to use the Website for:
breach in any way possible any applicable local, national or international law or regulation; take any action that is in any way illegal or fraudulent or that has any illegal or fraudulent purpose or effect to transmit, use or reuse any material that: (i) is illegal, offensive, abusive, indecent, defamatory, obscene or threatening and / or (ii) constitutes a violation of copyright, trademark, trust, privacy or any other right; and / or (iii) is in any way abusive to third parties, and / or (iv) objectionable, and / or) consists of or contains computer viruses, political campaigns, purchase solicitations, chain letters, mass mailings or in any form of “spam” causing damage, annoyance,
In compliance with any applicable law or public order, we will report any such violations to the relevant law enforcement agencies and disclose your identity. In the event of a breach of these Terms and Conditions and / or the terms and conditions associated with the Third Party Products and Services, you will be obliged to fully indemnify us for all costs, expenses, liabilities, damages and losses (excluding any any indirect, incidental or consequential losses), including any interest,
(c) Third Party Products and Services on the Website The Website may contain services and / or products (including add-ons and applications) offered by third parties rather than by our Partners (the “Third Party Products and Services” ). Your use of these Third Party Products and Services may be subject to additional terms and conditions which we recommend that you review before using such Third Party Products and Services for the first time and return to check them for any changes. We disclaim any liability for or in connection with your use of any third party Products and services. We reserve the right to suspend, revoke, interrupt and / or modify your access to the Websites and / or Services, including, but not limited to, Third Party Products and Services, if you break the terms and conditions of any third party Product and service. Your use of Third Party Products and Services is entirely at your own risk.
We make no warranties that all or any features of the Websites, Services or Third Party Products and Services will work on any specific device.
(d) Links You have the right to link to the Website, provided this is done fairly and lawfully and without damaging our reputation or to your advantage (e.g., by establishing the link in a way that suggests any form of association or our endorsement). We reserve the right to revoke the authorization to create the link at any time and if we request the removal of a link to the Website, you are obliged to act without delay.
Where the Website contains links to other websites and resources provided by third parties, these links are made available for information purposes only. We have no control over the content of such sites or resources, so such links should not be construed as endorsement by us of the linked websites. We cannot be held responsible for any loss or damage resulting from their use.
(e) Our liability in relation to the Website We reserve the right to update or modify the Website or its contents at any time, but we are under no obligation to do so. However, this means that any content on the Website may be out of date at any time. The contents of the Website are provided for general information only and are therefore not advice that should be relied upon. We make no representations whatsoever, nor do we make any warranties of any kind, express or implied, that the Website, or any content contained therein, is accurate, complete, current or free from errors or omissions. To the extent permitted by law, we exclude any conditions, warranties, representations or other terms that may apply to the Website or its contents,
To the fullest extent permitted by applicable law, we will not be liable to you or to any other user for any loss or damage, whether by contract, tort (including negligence), breach of legal obligations or otherwise, arising out of or in connection with: (I) the use or inability to use the Website; or (II) the use of or reliance on any content displayed on the Website.
Please note that we provide the Website for domestic and private use only and, as such, we have no liability to you for any loss of profit, business loss, business interruption or loss of business opportunity.
We will not be held responsible for any loss or damage caused by a virus, Distributed Denial-of-Service attack or other technologically harmful material that could infect your computer equipment, computer programs, data or other material owned by you due to ” use of the Website or the download of content on it, or on any website linked to it. We do not in any way exclude or limit our liability for:
death or personal injury resulting from our negligence;
fraud or fraudulent misrepresentation;
any other liability that cannot be limited by law. Different limitations and exclusions of liability will apply to the liability arising from our provision of the Services (as set out in section 4) and from the provision of the products by the Partners.
12) Privacy Policy
We only use your personal data in accordance with our Privacy Policy. We invite you to read it carefully, as it includes important information regarding the collection and use of your data. By using the Website, you consent to the use of your data as described in our Privacy Policy and ensure that all data you provide is accurate.
13) Intellectual Property, Software and Content
We are the owner or licensee of all intellectual property rights in the Website and its content (such as text, graphics, logos, button icons, images, sound clips, digital downloads, data and software compilations, including presentation and compilation of the same) (“Content”). The rights in the Website and in the Content are protected by international copyright laws, as well as other applicable national copyright laws, copyright and database rights laws. All such rights are reserved. It is not allowed to systematically extract and / or reuse parts of the Website or the Content.
In particular, it is not permitted to use data miners, robots or similar acquisition or extraction devices to extract (one or more times) for reuse any substantial part of the Website. You may not even create and / or publish your own database that reproduces substantial parts of the Website (e.g., prices and product lists) without our express written consent.
Unless expressly stated otherwise, all persons (including their names and images), third party trademarks and images of third party products, services and / or locations on the Website are in no way associated, related or affiliated with us. All registered trademarks / names on the Website belong to their respective owners.
14) Ethical procurement policy
As a trusted and reputable company dedicated to offering its customers high quality products, we recognize our obligation to ensure that all Partners and other suppliers operate ethically. We expect all Partners and other suppliers to always provide an environment that protects the health and safety of their employees, as well as fundamental human rights. All Partners and other suppliers are required to comply with national employment laws and regulations, with particular regard to: minimum age of employment, freely chosen employment, health and safety, freedom of association and the right to collective bargaining, no discrimination, cruel or inhumane treatment, working hours, wage rates and terms of employment. We will never knowingly allow a Partner to offer its products on the Website if such products come from countries in direct violation of these principles. We also reach out to Partners and other suppliers to instill these principles for them to apply when interacting with their suppliers. Due to the sometimes complex nature of the supply chain of Partners and other suppliers, it is not always possible to monitor and control the conditions of each subject involved in the production of products. However, as we continue to grow, we recognize the importance of being proactive and doing everything in our power to uphold the rights of those involved in the manufacture of products.
16) MAISON OF GRIMM promotions by invitation only
Only for selected brands. Invited customers must be registered to view the offer on the MAISON OF GRIMM website or app. As this is an exclusive event for you only, the details must not be shared or advertised in any way, including without limitation on any website, blog, social media account, messaging application, email, word of mouth, etc. Affiliate partners must not promote this event under the terms and conditions of the network. MAISON OF GRIMM reserves all rights (including where it is known or suspected that you have passed these details), which could result in the suspension of your account and / or the cancellation of your transactions for the duration of the balances. MAISON OF GRIMM reserves the right to withdraw this offer at any time without notice.
17) Final balances
Final Sale items are not subject to MAISON OF GRIMM’s standard return policy and it may not be possible to return them. The possibility of returns or refunds for Final Sale items purchased on one30m.com is at MAISON OF GRIMM’s complete discretion, subject to applicable laws.
18) Other important information
Disclaimer – Each section and paragraph of these Terms and Conditions must be considered separately. If any court or competent authority decides that any of them are illegal or unenforceable, the remaining sections and paragraphs will remain fully valid and effective.
Waiver – If you breach these Terms and Conditions for which we do not respond with any action or delayed action, it does not mean that we waive our rights and we will still be granted the right to use our rights and remedies . If we decide to waive a breach that you have committed, we will do so only in writing (corroborated by the signature of one of our managers), but that does not mean that we will automatically waive any subsequent breach on your part.
Entire Agreement – These Terms and Conditions constitute the entire agreement between us and you and supersede any prior agreements entered into between us.
Events Outside Our Control – Neither we nor the Partners will accept any responsibility for any delay or failure to perform our obligations to you if such delay or failure is due to events beyond our control. An ‘event beyond our control’ means any act or circumstance that is beyond our reasonable ability to control or that of our Partners, such as force majeure, wars, acts of terrorism, embargoes, riots, strikes, lockouts, disputes trade union, fire, flood, earthquake or other natural disaster, breakdown, bad weather, transportation disruption, government act or failure of public or private telecommunications or transportation networks. If such an event occurs which affects the fulfillment of obligations by us or our Partners: (i) we will contact you in a reasonably short time to notify you; and (ii) the fulfillment of our obligations and the obligations of the Partners towards you is deemed suspended for the duration of the event. If the event affects the delivery of the products, we will contact you to arrange a new delivery date at the end of the event
Complaints – We are committed to implementing a complaints handling procedure which we will use to try to resolve disputes as they arise, so please contact us with any complaints or comments. For information on how to get in touch with us, we urge you to consult the “Contact” page.
19) Applicable law and competent jurisdiction
Any matter relating to the order, the use of the Websites or these Terms and Conditions is governed by U.S law. The courts of NY State will have exclusive jurisdiction to resolve any dispute or claim arising out of or in connection with these Terms and Conditions.
20) Terms Applicable to Purchases from Selected Partners
In case of purchasing an item from one of the Partners listed at the end of section 20
(a) Section 2 above is not applicable to you, it is therefore replaced by the following:
2) Who we are
We are MAISON OF GRIMM LLC and operate the Website. We are a company registered in the United States of America, with our registered office at 100 Prince Street SoHo, New York 10111 United States. The company registration number is 61-192 7428. We provide the Services through the Website. Further details on the Services we provide are set out in section 3 below.
When the user purchases products from selected Partners through the Website, the invoice for the product and associated shipping services will be issued by MAISON OF GRIMM LLC Trading as ONE30M at the time of purchase, the invoice for the product and associated shipping services will be issued by MAISON OF GRIMM LLC.
(b) Section 6 above is not applicable to you, it is therefore replaced by the following:
6) MAISON OF GRIMM partner. As previously explained, the contract for the purchase of the products is between the user and the Partner in question.
We require all Partners using the Website to have and maintain reasonable business policies that comply with our business policies. However, we cannot be responsible for the Partners’ business policies. If you are not satisfied with the product or service you have received from a Partner, you are encouraged to contact us and we will contact that Partner on your behalf to try to resolve the problem.
Further information on Partners and the products they offer can be found on our How to Shop page.
(c) Paragraph 1 of Section 7 (b) above is not applicable to the user, it is therefore replaced by the following:
(b) Prices and availability. While we try to ensure that all details, descriptions and prices shown on the Website are accurate and coincide with the information provided to us by Partners, errors may occur in some cases. If we become aware of an error in the price of any product ordered, we will notify you as soon as possible and give you the option to reconfirm your order at the correct price or to cancel it. If we are unable to contact you, your order will be considered canceled. If the user cancels the order despite having already paid for the products, they will receive a full refund as soon as possible.
(d) Paragraph 2 of Section 7 (b) above is not applicable to the user, it is therefore replaced by the following:
If you are viewing the Website from the United Kingdom, the prices of products advertised on the Website by Partners located in the United Kingdom are inclusive of the VAT we charge. Delivery costs are not included in the price, but are charged separately. Delivery costs (including the VAT applied by us) will vary depending on the products ordered and the delivery address. For more details, see the “Shipping & Returns” section from our Orders and Shipping page. The delivery costs applicable to the order will be clearly indicated at the time of payment, before completing the order (and are included in the “Total Cost” amount shown on the order summary page).
(e) Paragraph 1 of Section 7 (c) above is not applicable to the user, it is therefore replaced by the following:
(c) Payment. See the section “What payment methods are accepted?” of our Frequently Asked Questions, for details on our available payment methods. When you submit your order, we perform a standard verification of the payment card provided before we can authorize it. Only at the end of this verification will the products be shipped. For information on when the payment will be debited from your account, please refer to the section “When will the card be debited?” in our Frequently Asked Questions.
(f) List of selected Partners
The following list includes the Partners selected for the purposes of these Terms and Conditions:
A Perfect Nomad, Adéle Dejak, Agnesa Vuthaj, Altari, Arcana, Arteaga, Ashley Lim, Bower, Carolin Holzhuber, Changing Factor, Dhela, Gigi Koko, Gilda & Pearl, Gloria Dulcie, Halstenbach, KIKIITO, Ores, Olmos y Flores, Riona Treacy Sanikai, The Ethical Silk Company